In a fast-changing world, the leaders of housing associations are under constant pressure to adapt, from evolving tenant expectations to new technologies and generational shifts in the workforce. One approach gaining real traction across sectors is reverse mentoring, where senior leaders are mentored by more junior colleagues. What is reverse mentoring and why does it work? Unlike traditional mentoring, where experience flows top-down, reverse mentoring turns the relationship on its head. A CEO, director or head of service is paired with someone younger, newer, or from a different background to gain insight into their lived experiences and workplace realities. When British [...]