Ensuring you have the best people, working at their best is at the heart of success

In times of uncertainty, success depends on your ability to adapt. Disruption is never far away, from Brexit to AI – is your firm ready to deal with the many challenges ahead? Do your leaders have the skills to manage change?

Mergers and acquisitions, client expectations and pricing pressures are rising. In these turbulent times, it’s your people that will ensure your firm survives and thrives.

Clients expect you to know the law, but developing your workforce’s personal and commercial skills adds extra value and builds a strong business – through times of stability and change. You’ll attract and retain the best talent, increase efficiency and client satisfaction and maximise profitable activity.

From trainees and associates to department heads and partners, your employees are your future – make sure they have the skills and qualities needed for your business to grow and succeed.

 Empathy Can Help

Are you looking to:

  • Increase commercial awareness in your workforce?

  • Develop partners’ leadership and business skills?

  • Grow client retention?

  • Make your processes more efficient?

  • Increase utilisation and recovery rates?

  • Navigate career or company transitions?

Whatever your goals, we can help.

We understand that maximising billable hours is key, and so offer high-impact bite-size sessions as well as on-the-go or online coaching to ensure minimal business disruption – and high-performing individuals that can rapidly return to fee-earning.

Our services are highly flexible; delivered at times and locations to suit you. Everything we do is completely bespoke and developed around your exact needs.

We have worked alongside firms large and small, national and global over the past decade.

 Your Challenges, Our Solutions

Company mergers, new office openings, moving talent through the ranks or a change in structure or leadership can all disrupt your business balance. We believe change is good, but periods of transition can be challenging for all. We’ll help you make a success of change.

Your fee earners know the law, but can they identify leads and convert enquiries? Are you missing opportunities to grow your business and brand?

Do your leaders know how to lead and managers how to manage? Many senior associates or partners may not have had any training in this area. Our techniques will ensure they get the best out of your employees, and themselves.

Skills such as commercial awareness, client management, resilience and communication are becoming increasingly essential in modern law practice. Make sure your employees are the ‘full package’.

Today, practice is as much about people as it is about the law. Clients are looking for best value – how do you offer that something extra?

We can help you review and reflect on your training needs under the SRA guidelines, and put together a tailored L&D plan to ensure you are meeting the requirements of the SRA’s Competence Statement.

Get In Touch For A Free Consultation