Testimonials | Legal

/Testimonials | Legal
Testimonials | Legal2018-03-14T07:32:08+00:00

“Engaging Empathy has been beneficial for Bates Wells & Braithwaite. Feedback from across the firm has been outstanding.  Empathy showed great knowledge of the sector and provided scenarios and case studies specific to law and practice related issues.  The training and coaching have challenged people’s perceptions and made a big impact. We have now engaged Empathy to deliver a wider range of courses and coaching.”

Louise Goidheart-Smithe, Central Services Department, BWB

“It’s great to use a provider that has such a sound knowledge and understanding of the legal sector.  Empathy provide us with a range of classroom programmes that really add value to our business.  The programmes are engaging and interactive and equip delegates with practical tools and techniques that can easily be transferred back into the workplace.  We’ve also seen some excellent results from the 1:1 coaching Simon has delivered for us.  Simon has a real understanding of our needs and is a valued business partner.”

Barbara Philpott, DLA Piper UK LLP

“I would recommend Empathy to any law firm seeking to build a sustainable business through client focus. Tracey Miller Family Law has gone from strength to strength since we engaged Empathy. We are convinced that our 25% year-on-year growth is largely attributable to our commitment to the client experience.”  [Download the Tracey Miller Family Law case study here]

Anthony Hool, TMFL

“I decided to go with Empathy because they were happy to take a steer from me whilst really shaping some of the detail within the programme. This bespoke approach has worked really well for us and Simon has continued to work with me through this process, and clearly has an understanding of the culture and context of our business and how the programme fits in to the overall development of our business.”

Maria Jones, Berg

“I just wanted to reiterate my thanks for the help and support you have given to me and my staff at our recent training sessions.  From our pre training discussions and through the thoroughness of your preparation you have understood perfectly what we needed and how best to deliver it.  The techniques used were enjoyed by the staff and sunk in so that we use the structure of inter team meetings to better understand colleagues and often stop to think about the attitudes displayed in our work which without your guidance we would not have done.  I appreciate the follow up contact too which makes me feel that you really care about the organisation and whether it is succeeding in its goals or not.  I look forward to working with you again soon to continue the progress made.”

Bruce Hatton, Hattons Solicitors

“Simon has provided a wide range of our business skills training and coaching for the past 4 years and has been a responsive partner for BWB through a period of growth. The feedback which we received from participants in the training and coaching has been excellent. This is assisted by his flexible approach, focus on real situations and his engaging style. Simon has also developed bespoke coaching and training interventions for the firm and has been a very helpful and well-regarded trainer for us.”

Louise Goidheart-Smithe, Bates Wells Braithwaite

Simon has worked closely with Regeneris over the past two years, helping us with the delivery of 360 appraisal for senior staff, coaching of a number of senior  managers and the redesign of our staff development systems. Simon has also delivered a range of training sessions for staff covering a range of consultancy skills. Simon has been able to apply his excellent understanding of the staff development, appraisal and training needs of professional services firms in working closely with us. Simon is also very well organised and highly professional. Importantly for a close knit company like Regeneris, Simon has developed a  strong relationship with all our staff who trust and value his expertise and independent perspective. His involvement has had a positive impact on our culture and the performance of the Firm.

Neil Evans, Regeneris Consulting

Coaching Testimonials

“I just wanted to let you know that I have been promoted to Senior Associate. Many thanks for all your support and assistance over the past few months.”

“As a Partner, without realising it, I had become detached from my department.  The coaching has challenged me to consider whether I am giving best value to the Firm.  I have adapted my approach, taking more time to develop my solicitors resulting in a better performing more profitable department.”

“I have made such great progress over the last 6 months and I could not have accomplished this without Simon’s guidance and the support of the Firm.”

“The coaching which I received on my return from maternity leave equipped me with a clear career plan, realising that I could take control of my situation.”

“Simon’s coaching helped me to identify the actions which I needed to take to secure a position as a NQ solicitor. His interview coaching was invaluable in enhancing my confidence and self-belief.”

“Thank you for helping me to see the wood through the trees. I was finding the situation incredibly difficult to deal with. Your patience, reassurance and support has given me the confidence to deal with it”

“I was in a very difficult place when I started my coaching sessions.  The approach which you took truly enabled me to take a step back and to take control.  Thank you for helping me to put things into perspective.”

“I just wanted to let you know that my part of the presentation went well. Clients commented on how well I presented and how confident I was. They enjoyed working through some case studies. Thank you for all your help.”he situation. I never thought we would achieve a satisfactory resolution, but we have.”

“I just wanted to let you know that I have been promoted to Senior Associate. Many thanks for all your support and assistance over the past few months.”